Policies

"ONE RATE" SHIPPING - $7.00/ order

I believe that buying on the internet should never cost you more than if you drove to a store to purchase the same thing. Shipping costs have gotten completely out of hand in the past year, so we have decided to offer a "ONE RATE" shipping plan. We have a flat rate of $7.00 per order, no matter how much you order.

This offer applies to Airborne Express shipping anywhere in the contiguous United States.

If at any time after you have placed your order you would like to know the status, please feel free to contact me at and I will let you know when you might expect them to arrive.

ORDER PROCESSING

Rest assured that when you place your order with Mrs. Candles® quality is my first priority. I hand-pour each candle when your order is placed. Once an order is received it is shipped within 3-5 business days. Orders are shipped Airborne Express and usually arrive within 3-4 business days.  This does not apply to wholesale orders (see below).

RETURN POLICY

We guarantee your 100% satisfaction! If for any reason you are not fully satisfied with your purchase, please contact us to make arrangements for a replacement or refund.

Although orders are packed with the utmost care, every now and then merchandise does arrive damaged/broken. In cases such as these, notify us immediately so we can make arrangements to have merchandise shipped back and replaced.

Wholesale Orders

Please allow 2-3 weeks for delivery. All order placed  Saturday or Sunday it will not be processed until Monday.

I will let you know if any of your fragrances are "out of stock" and how long you can expect to have them back-ordered. All items on back-order will ship separately as to not hold up your entire order.

Disclaimer

Candle care and burning is a responsibility.  Please use caution and care when burning.  Mrs. Candles will NOT be responsible for damage or injury due to lack of care and/or attention when burning our candles.
 
Mrs. Candles will not be responsible for injuries, damages or loss of any kind due to your use of any product purchased from Mrs. Candles. In any case, our maximum liability to you is the amount you paid for the product. Your purchase from Mrs. Candles indicates your acceptance of this information and our policies.

Devoted exslusively to the heoric life and death of Father Thomas R.D. Byles of the RMS Titanic

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Mrs. Candles, LLC • 301 E. Walnut St. • Fairbury, IL 61739 • (815) 692-4231 • Monday -Friday • 8:30 - 5:00 CST

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