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"ONE
RATE" SHIPPING - $7.00/ order I believe that
buying on the internet should never cost you more than if you
drove to a store to purchase the same thing. Shipping costs have
gotten completely out of hand in the past year, so we have
decided to offer a "ONE RATE" shipping plan.
We
have a
flat rate of $7.00 per order, no matter how much you order.
This
offer applies to Airborne Express shipping anywhere in the
contiguous United States.
If
at any time after you have placed your order you would like to
know the status, please feel free to contact me at
and I will let you know when
you might expect them to arrive.
ORDER PROCESSING
Rest
assured that when you place your order with Mrs. Candles®
quality is my first priority. I hand-pour each candle when your
order is placed. Once an order is received it is shipped within
3-5 business days. Orders are shipped Airborne Express and usually
arrive within 3-4 business days. This does not apply to
wholesale orders (see below).
RETURN
POLICY
We
guarantee your 100% satisfaction! If for any reason you are not
fully satisfied with your purchase, please contact us to make
arrangements for a replacement or refund.
Although orders are packed with the utmost care, every now and
then merchandise does arrive damaged/broken. In cases such as
these, notify us immediately so we can make arrangements to have
merchandise shipped back and replaced.
Wholesale Orders
Please
allow 2-3 weeks for delivery. All order placed Saturday or
Sunday it will not be processed until Monday.
I will
let you know if any of your fragrances are "out of stock" and
how long you can expect to have them back-ordered. All items on
back-order will ship separately as to not hold up your entire
order.
Disclaimer
Candle care and burning is a responsibility. Please use caution
and care when burning. Mrs. Candles will NOT be responsible for
damage or injury due to lack of care and/or attention when
burning our candles.
Mrs. Candles will not be responsible for injuries, damages or
loss of any kind due to your use of any product purchased from
Mrs. Candles. In any case, our maximum liability to you is the
amount you paid for the product. Your purchase from Mrs. Candles
indicates your acceptance of this information and our policies. |